Booking a physiotherapy visit in London, Ontario should feel straightforward. If our West clinic is not the most convenient option for you, Pro Function also has a Downtown clinic and a South London clinic. This guide explains how to book at either location, what to have ready, and how to choose the clinic that is easiest for you to reach. It is practical information, not a treatment plan.
Two London clinics, the same simple booking options
You can book at Downtown or South in whichever way suits you best: online, by phone or by email. Use the details for the clinic you plan to visit, so your booking and your questions go to the right front desk.
Booking at our Downtown clinic
Pro Function Health Care Team is at 140 Ann St, Suite 103, London, Ontario N6A 1R3, near the corner of Talbot and Oxford in the heart of Downtown London. You can:
- Book online through our Downtown clinic booking page.
- Call the Downtown clinic at 519-601-7761.
- Email us at info@profunction.ca.
You can read more about this location on our Downtown London clinic page. If you are not sure which service to book, tell us what you are looking for and we will help you find the right fit.
Booking at our South clinic
Pro Function Sports Injury Clinic is inside Centrefield Sports at 25 Midpark Cres, London, Ontario N6N 1A9. You can:
- Book online through our South clinic booking page.
- Call the South clinic at 519-860-5090.
- Email us at info@profunction.ca.
You can read more about this location on our South London clinic page, and about sports injury rehabilitation on the service page. If you would like to know more about visiting the clinic inside Centrefield Sports, see our guide to visiting our South London clinic.
Which clinic should you choose?
Choose the location that is simplest for you to get to. Downtown is in the core of the city, near Talbot and Oxford. South is in South London, inside Centrefield Sports. If you live or work on the west side of the city, you may prefer our West London clinic at 1067 Valetta St, Suite 100.
All three clinics offer free parking, accessibility ramps, drop-off locations next to the entrances and direct billing. Call the number for the clinic you plan to visit, so you reach the front desk for that location.
What is direct billing?
Direct billing means we can bill your insurance company for you, so you have one less piece of paperwork to handle. All Pro Function locations have direct billing. If you have extended health benefits and would like us to bill your insurance company, let a member of our customer service team or your health care provider know.
Coverage is set by your own plan, so it is a good idea to check with your insurer about what your benefits include. You do not need to sort out every detail before you book. Our team can talk you through the next step when you call or come in.
Questions you can ask when you book
Our team can help with the practical questions that come up when you book. You are welcome to ask:
- Which clinic is the closest for me, Downtown or South?
- How do I book if I am not sure which service I need?
- Can you direct bill my insurance company?
- Where should I park, and how do I find the entrance?
- For South visits, how do I find the clinic once I am at Centrefield Sports?
There is no such thing as a silly question when you are booking a first visit. A short phone call can sort out many details before you walk in.
A few tips that make booking easier
- Use the online booking page for the clinic you want to visit, or call that clinic’s number.
- Mention at the time of booking if you would like us to direct bill your insurer, and have your benefits details handy if you can.
- If you are coming Downtown, the address is 140 Ann St, Suite 103. If you are coming to South, the clinic is inside Centrefield Sports at 25 Midpark Cres.
- If you cannot reach us by phone, email info@profunction.ca anytime. Our Patient Care Team is available to assist Monday to Friday from 9:00am to 5:00pm.
Quick answers
How do I book Downtown? Use the Downtown clinic booking page, call 519-601-7761, or email info@profunction.ca.
How do I book at South? Use the South clinic booking page, call 519-860-5090, or email info@profunction.ca.
Do you offer direct billing? Yes. All Pro Function locations have direct billing. Let our team know if you would like us to bill your insurance company.
Is parking free? Yes. All Pro Function locations have free parking.
Ready to book?
Whether you prefer to click, call or email, our team is here to make booking easy. When you are ready, book at our Downtown clinic or book at our South clinic, and let us know if you would like us to direct bill your insurer.

